Netflix culture Feedback drives innovation to China Phone Number List the highest point In addition to freedom, continuous feedback is also an important theme in the company culture at Netflix. Most traditional companies only provide top-down feedback. In addition, the employee receives points for improvement from his or her manager during a China Phone Number List assessment interview. In fact, in many cultures, it is absolutely unthinkable and unacceptable to criticize someone higher in the hierarchy. Netflix completely ignores the hierarchy of feedback. Employees are required to provide feedback to their manager, or even the CEO China Phone Number List when they exhibit behavior that is not in line with the company's interests.
But they want only constructive China Phone Number List feedback to be given. That is why they use the so-called '4A principle' at Netflix for giving and receiving feedback. The 4A principle of giving feedback assistance. You have to give the feedback with a positive intention. It will not be China Phone Number List tolerated if you give feedback to express your frustration, intentionally hurt the other person, or work on your political agenda. Action-oriented. The feedback should focus on what the recipient can do differently. Therefore, give concrete tips that can lead to improvement in China Phone Number List the future.
To appreciate. Naturally, people tend to China Phone Number List defend or explain themselves when they receive criticism. When you receive feedback, you have to resist this natural reaction. Ask yourself how you can show appreciation for the China Phone Number List feedback given. Accept or put aside. In an organization like Netflix, employees get feedback from everyone. You are obligated to listen and think about the feedback you receive. But you are not obliged to China Phone Number List follow it. It must be clear to both the feedback giver and the receiver that the receiver is ultimately allowed to decide what happens with the feedback. At Netflix, even the secretary gives feedback to the CEO.